FAQs

Is a medical card really different from buying recreational cannabis?

Yes, it is! With a medical card, you can often buy products with higher potency, purchase more at one time, and you don’t have to pay taxes on your purchases, which saves you money.

Who is allowed to get a medical cannabis card in Connecticut?

To get a card, you need to be a resident of Connecticut and be at least 18 years old. You also need to have a specific health issue that a doctor believes cannabis could help.

What's the very first step to getting a card?

The first step is simply to see if you might qualify. You can schedule a chat with one of our licensed doctors. They’ll review your needs and let you know if you’re eligible.

Do I need to see my regular family doctor first?

Nope! You don’t need a referral. Our doctors are certified by the state to evaluate you for the medical marijuana program.

How does the online doctor's visit work?

It’s just like a video call. You’ll talk with a friendly, licensed doctor from the privacy of your home. They will ask you some questions about your health to see if medical cannabis is a good fit for you.

What health problems can qualify me for a card?

There’s a list of conditions set by the state. These include things like chronic pain, PTSD, and Crohn’s disease, among others. We’ve listed many of them on our medical conditions page.

What happens right after the doctor approves me?

Once you’re approved, our doctor certifies you with the state of Connecticut. After that, you’ll get an email from the state to complete your registration online and get your official card.

Is my personal information kept private and safe?

Absolutely. Your conversation with the doctor and all your personal details are 100% confidential and protected, just like any other medical visit.

How much does it cost to get the card?

You only pay for the consultation with our doctor. The great news is that the state of Connecticut does not charge a fee for patients to register with the program.

How long will my medical card be valid for?

In Connecticut, certifications are typically valid for up to one year. After that, you’ll need to have another quick chat with a doctor to renew it.

Can a friend or family member help me buy my medicine?

Yes, they can. Connecticut has a caregiver program where you can name someone to help you. They will just need to register with the state as your official caregiver.

Once I have my card, where can I buy medical cannabis?

You can purchase your medicine from any state-licensed dispensary or hybrid retailer in Connecticut.

I'm not very good with computers. Is the process hard?

Not at all! We designed our process at Connecticut Cannabis Card to be as simple as possible. It only takes a few clicks to get started.

What if I lose my medical cannabis card?

If your card gets lost or stolen, you can request a replacement by logging into your account on the state’s official medical marijuana program website.

I still feel a little unsure. Is there someone I can talk to?

Of course! We want you to feel comfortable. If you have any more questions, please send us a message through our contact page, and we’ll be happy to help.